The ab|inventio Gazette

CNET covers QLess presentation at the JuicePitcher award show last night.

QLess was named a winner of the JuicePitcher competition last night. JuicePitcher, sponsored by Microsoft, Mashable, GigaOM, Wilson Sonsini, Silicon Valley Bank and other sponsors, selected the 10 most promising new companies. QLess, the only company in its field to receive the prize, clocked in at #3 in the online vote and at #4 among in-person attendees. More than 130 companies were evaluated by thousands of voters including entrepreneurs, investors, journalists and others. Voters gave QLess a 5-star average rating –that’s out of 5 maximum. Details at http://vator.tv/competition/show/vatortv-and-thefundedcoms-juice-pitcher .

 QLess guarantees a 400% ROI in 4 months or you get 400% of the shortfall back.*

* Must follow QLess Best Practices; ask your QLess rep for details.

A video of a QLess installation at the DMV

“I think overall it’s a very good system. Customers really like it. The day we had a really long wait, everything was perfect.. On a 1 to 10 scale, I’d give it a 9. Educating people [about their wait] helps tremendously. It’s perfect, it really is.”
–Patricia Rogers, Citizen Services Director, Office of the Mayor, City of Nashua, NH.

“It’s helped keep customers from walking away,”
–Dada Ngo. Owner, The Boiling Crab.

“Any simpler and it would do it itself!… At our Divisional Staff meeting Sherry had some very complimentary things to say about Qless and it’s staff as well. We would like you to consider us a strong reference for your firm should you wish to provide my contact info to any potential opportunity.” 
–John Barker, IT Director, Motor Vehicle Registration.

“QLess is a great friggen idea!”
–Mike Schroepfer, VP Engineering, Facebook

Register to receive brief QLess updates at http://vator.tv/pitch/show/qless

–Alex

This just in from Johnson County DMV about QLess:October 7, 2009 The Johnson County Kansas Treasurer’s Division of Motor Vehicles is pleased to have partnered with Q-Less on our new line management or queuing system.  The response and customer feedback about the system has been overwhelmingly positive.  It has giving our customers a sense of freedom from the motor vehicle process.  They can provide their cell phone number and receive text message updates allowing them to continue with their daily activities while waiting for service.  By improving the line management system, Johnson County is looking to provide a more positive customer experience at the DMV.  This partnership has allowed us to continue improving services and changing the way we do business.   Below are several of our most memorable customer comments… 

One customer mentioned that it was nice that the new system will text you on your cell as your turn in line approaches.  They said that it was as good as car registration may get and it was much better than going to the dentist.   

Another customer commented to a motor vehicle specialist that he had gone into the office and decided to leave until his number was called.  He received a text message letting him know that he had fifteen minutes until he reached the front of the line, but was stuck in traffic at the time.  He was able to request more time by replying by text and was able to be served when he got to the office, not losing his place in line.  

Johnson County DMV has a third phase to the new line management Q-Less system.  This will be to launch the ability for customers to enter the line via our internet site.  We are excited and looking forward to implementing and educating our customer on this option.  The internet option has the added bonus of allowing our customer to place themselves in line at home or work.  We anticipate that internet usage will grow as our citizens become more educated about this service.  The flexibility and willingness that Q-Less has shown in understanding our business operations, constraints and needs has been outstanding.  This partnership has been very exciting for Johnson County and we look forward to our continued success.

Amy Meeker Berg
Chief Deputy Treasurer
Johnson County
Kansas

It’s our distinct pleasure to work with Johnson County, too.
–Alex

We have a huge favor to ask that will only take a minute of your time and could mean a lot to us. But it needs to be done before midnight tonight (Wednesday). QLess, the company whose mission is to eliminate standing in line from  the face of the Earth by letting people enter virtual lines and getpaged on their cell phones, has just applied for a competition that could give us a lot of exposure to help fulfill our mission. We just entered hours ago, and there are less than 24 hours left, but we know we can beat all the other contestants who have more than two weeks headstart if (and only if) you all lend a hand; we’re already the fastest growing contestant. We need you to vote for us in the next 20 hours. Here is what you need to do:

1. Register to get a Vator.tv account at https://www.vator.tv/registration . This is just to verify your vote is unique; they have a strict privacy policy and will not spam you. 2. Check the email address you give Vator for an email from vator.tv, and click on the link to activate your account.3. Go to http://vator.tv/competition/show/vatortv-and-thefundedcoms-juice-pitcher#participants 4. Search for QLess (CONTROL-F and QL will do it in most browsers).5. Click on the “Vote for this company” yellow button below the QLess logo.6. Forward to your friends and ask them to vote and pass it on.Then celebrate that you have done your part to eliminate standing in line from the face of the Earth, and tell us what we can do for you.Thanks!

QLess has launched the first DMV where you don’t have to wait in line. Using QLess mobile queueing, Johnson County’s DMV in Kansas respects its customer’s time. The launch has been a huge success and uptake of the mobile queueing option by customers has been very significant.–Alex

A Whozat search for the OpenTable CEO’s last name gives the answer, Jordan, as the largest word in the concept cloud. Google gives instead a 9-yr-old page about Jeffrey Edwards.There are some things money can buy –I happily use Google’s calendar, email and maps on a daily basis. For everything else, there’s Whozat.–Alex