Archive for March, 2009

QLess hits the social web

Sunday, March 22nd, 2009

Adam Ostrow gives QLess a nice write-up that’s on the front page of Mashable as I write this.  Check out QLess Changes the Way You Wait in Line.  We’re also on digg, so digg us up!

Adam says:

“Ultimately, Qless is an idea that makes sense, and seems more lightweight (it’s all Web-based) than the type of hardware and software-based solutions that you typically encounter at busy restaurants.”

Thanks Adam, we’re glad you approve! :)

–Tim

QLess adds largest customer yet and is in the press again; Whozat posts double digit monthly revenue growth for 4th month in a row

Sunday, March 15th, 2009

Whozat’s revenues have grown consistently for each of the last four months by an average of 419% per month and a median of 161% per month. 

QLess, in the meantime, appeared in the press again, this time in Nation’s Restaurant News, where one of our customers was quoted saying “It’s helped keep customers from walking away,” said Ngo, who was concerned about theft or abuse of restaurant-issued pagers. 

At the same time, we broke two records: first we closed a new customer, eggtc, in the shortest time since lead to customer ever, which also launched faster than any previous customer, with our installation done in less than 24 hours, as usual, but this time they were up and running themselves within 48 hours of that –kudos to Joe. Second, we added our largest individual customer yet, the legendary 58-year-old Zagat-Best-Restaurant-Award-Winning Montgomery Inn, which was named the #1 rib restaurant and the #1 restaurant featuring barbecue in the entire Unites States, and #22 in volume among independent restaurants in the entire US, by “Restaurants & Institutions” magazine, the benchmark of the foodservice industry. Montgomery Inn also broke the customer acquisition timeframe record again, going from lead to customer in a meager 4 days: it doesn’t take the pros long to recognize value when they see it. This reduction in time to sale and time to deployment speak about both about the market’s increasing receptiveness to mobile queueing and to our own increasing understanding of how to position and deploy QLess.

eggtc’s launch has proved the greatest QLess-induced reduction in no-shows yet, with seated rates increasing by 53% on the first two days of QLess deployment.

Continuing with our tradition of highlighting an extraordinary and entrepreneurial person or company who has helped make abInventio a reality, today we focus on Jeff Suto, attorney at law. Jeff compenetrates himself deeply with the companies he works with, becoming an integral part of the team. His advice ranges from the strategic to the legal and yes, even the psychological. He is tremendously fun to work with, and has become a true friend in the years we have worked together. He is a true independent, not bowing to large interests but always true to his clients, and is always making new connections and introductions that might help his clients. He also possesses the valuable ability to dare tell you when he thinks you are wrong. All of which make us extremely privileged to count him among our founding team members.

User about Whozat: “Much easier finding people than Googling!”

Sunday, March 15th, 2009

I really enjoy the service, much easier finding people than Googling!

–Jim 

Thanks, Jim! By the way, apologies to users who found some queries hanging up over the last few days; the problem has been fixed.

 –Alex 

The cost of your waste of time waiting

Sunday, March 8th, 2009

great article by Trisha Torrey about what and how it costs you to wait for your doctor’s appointment. 

eggtc goes QLess

Saturday, March 7th, 2009

A Kansas City favorite goes QLess –check them out.

51% of mobile marketing recipients act on the ads they receive

Thursday, March 5th, 2009

Mobile advertising platforms and others waiting for the space to finally lift off can take comfort from the latest Mobile Advertising Report from Nielsen Mobile and its finding that about 23% of U.S. mobile users—about 58 million people– report receiving an ad over their cell phones within the last month.

Even more importantly, half of those (51%, or about 28 million) report acting on that ad in some way. The most popular response to a mobile ad was sending at least one SMS message; 26% of those reached by an ad did that. Nine percent said they responded to the solicitation by using “click-to-call”, a feature that lets them dial a phone number contained in an ad with a single button push.